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February 17, 2026
Updated on November 26th, 2025
This Privacy Policy explains how PT Immenzo Jaya International ("Immenzo," "we," "our," or "us") collects, uses, discloses, and safeguards personal information ("Personal Information") when you engage with our website, web applications, mobile apps, and other services ("Services"). This policy is governed by Indonesian law.
This Privacy Policy is part of Immenzo's Terms and Conditions and applies whenever you use our Services. It details our data practices concerning the Personal Information collected from or about you. By continuing to use our Services, you agree to these terms. If you disagree, please stop using our Services immediately.
To enhance our Services, we may work with third-party providers who may independently collect and process your information. While we strive to ensure their compliance with data protection regulations such as Singapore's PDPA and Indonesian laws, we do not guarantee their practices. Information gathered by these third parties is not covered by this Privacy Policy, and we bear no responsibility for their privacy handling. Only data collected directly through our Services fall under this policy.
We collect Personal Information to deliver and improve our Services. This includes: Information you provide during account registration, communication, file uploads, feedback, surveys, or social media interactions. Automatically gathered data like IP addresses, browser type, operating system, usage behavior, device identifiers, and cookies. User-generated content, feedback, and responses given to Immenzo.
Collected Personal Information is used for: Operating, maintaining, and improving our Services. Training and refining our AI models using user inputs, feedback, and responses. Communicating updates, promotional materials, and responding to inquiries. Personalizing content and advertisements to user preferences. Complying with legal requirements and defending our rights. Conducting research and analysis to develop our Services further.
We do not share Personal Information with third parties except: With service providers working on our behalf. During corporate transactions like mergers or sales. When required by law or to protect rights and safety. In aggregated or anonymized form for analysis or marketing.
We have implemented robust security measures to protect your Personal Information from unauthorized access or misuse. However, no online transmission or storage method is completely secure.
Personal Information is kept only as long as necessary for the purposes outlined or as required by law. When no longer needed, data will be deleted, destroyed, or anonymized.
Depending on your jurisdiction, you may have rights to: Access and correct your Personal Information. Withdraw consent for processing. Request deletion or restrictions on your data. Object to processing activities. To exercise these rights, contact us using the details below. Identity verification may be required.
We may update this Privacy Policy periodically. Notable changes will be notified on our website. Users should review this policy occasionally. The latest revision date is displayed at the top of the document.
By providing user-generated content or feedback and continuing to use our Services, you agree to allow such data to be used in training and improving our AI models. If you disagree, please stop using our Services or contact us to revoke consent.
This Agreement is available in English and Bahasa Indonesia. In case of discrepancies, the English version prevails and serves as the primary reference.
For questions or to exercise your rights regarding this Privacy Policy, please reach out to us at: Email: [email protected], Subject: "Immenzo Privacy"
This section forms part of our Privacy Policy and governs how we handle document and processing data.
We collect data necessary to provide our document automation services. This includes document content uploaded for processing and metadata associated with those documents.
Data is processed automatically by our AI models. We do not access the content of your documents unless specifically authorized for support or quality assurance purposes.
All customer data is stored and processed within the territory of Indonesia, in compliance with PP 71/2019 regarding Electronic Systems and Transactions.
We retain processed data only for as long as necessary to deliver the service or as required by law. You may configure retention policies within your dashboard.
You retain full ownership of your data. You have the right to export, delete, or correct your data at any time via our API or dashboard.
We employ strict technical and organizational measures to protect your data, including encryption, access controls, and regular security audits.
This section forms part of our Privacy Policy and governs how we use cookies and similar technologies.
Cookie: small amount of data generated by a website and saved by your web browser. Company: PT Immenzo Jaya International. Device: any internet connected device such as a phone, tablet, computer. Personal Data: any information that allows for the identification of a natural person. Service: the service provided by PT Immenzo Jaya International. Website: Immenzo's site at https://immenzo.com/
This Cookie Policy explains how our website uses cookies and similar technologies to provide, improve, and protect our services. By continuing to browse or use our website, you agree to the use of cookies as described below.
A cookie is a small text file stored on your device to identify your browser, provide analytics, and remember information about you. They are completely safe and cannot run programs or deliver viruses to your device.
We use Essential Cookies for core functions, Performance Cookies to understand user interaction, Analytics Cookies for trend analysis, and Social Media Cookies for platform integrations. Session cookies expire when you close your browser; persistent cookies remain until they expire or you delete them.
Strictly necessary for the operation of our website. They enable core functions such as security, page navigation, and access to protected areas. Without these cookies, the website cannot function properly.
Help us understand how users interact with our website by collecting information such as pages visited, time spent on the site, and any issues encountered.
Collect information to help us analyze trends, understand user behavior, and optimize features. They also assist in customizing content based on general user interactions.
Used when users interact with social media features on our website. These cookies may allow social platforms to track user behavior on our site.
Third-party service providers may place cookies on your device. These are controlled by external companies and subject to their respective privacy and cookie policies.
Most browsers allow you to control cookies through their settings. Blocking cookies may worsen your user experience. You can manage cookies in Chrome, Firefox, Safari, Edge, and Opera. Blocking essential cookies may prevent our website from functioning properly.
We may update this Cookie Policy to reflect changes to our Service. Unless required by law, we will notify you before changes take effect and give you an opportunity to review them.
By using our website, registering an account, or making a purchase, you consent to our Cookie Policy and agree to its terms. You may update your preferences at any time via Cookie Settings.
Questions about cookies? Email [email protected]
Documents in. Clean data out. #transformnow