General
What does IngestX by Immenzo do?
IngestX turns the purchase orders, RFQs, invoices, and delivery documents your customers already send into structured, validated records that your ERP can use. It reads the documents in whatever form they arrive, matches product descriptions against your real catalog, checks the critical details, and prepares clean drafts. Your team reviews only the exceptions instead of retyping entire orders.
Is IngestX simply an optical character recognition (OCR) tool?
No. OCR recovers text from images or PDFs. IngestX goes further: it understands document structure, resolves free-text product descriptions against your item master, validates quantities and codes, flags mismatches, and produces a structured draft ready for review or direct transfer into your system. Human judgment remains available exactly where it is still needed.
Product
What kinds of documents can IngestX process?
Purchase orders, requests for quotation, invoices, delivery notes, packing lists, and related commercial documents that arrive as PDFs, email text, spreadsheets, scans, or common image formats.
How does the matching to our catalog work?
IngestX compares the product descriptions and part numbers on the incoming document against your actual item master. It is designed to handle the real-world variation that appears when customers use different naming conventions, abbreviations, or incomplete references.
What happens when the system is uncertain?
Uncertainty is flagged. Those lines or fields are routed for human review before anything reaches the ERP. Automation does not remove judgment — it concentrates judgment only on the points that still require it.
Widget
What is the IngestX Widget?
The Widget is an embeddable component that lets users upload a document and receive extracted, structured data that can populate a form or be returned as a clean file. It is designed for smaller teams and internal tools that need document intake without a full enterprise deployment.
When should we use the Widget instead of the full engine?
Use the Widget when volume is lower or when you simply need document data moved into a form or spreadsheet. Use the full IngestX engine when you process meaningful volumes of customer purchase orders into an ERP and require accurate catalog matching plus validated handoff.
Integration
Do we have to replace our ERP?
No. IngestX is built to work with the systems you already run. It delivers clean, validated records into your existing ERP through APIs, structured file exports, or embedded review workflows.
How does IngestX connect to our systems?
Through practical integration methods — APIs, structured exports, or the embeddable review layer — so your current operational workflow remains intact while the manual re-keying disappears.
Security and Compliance
How is our data handled?
Documents and extracted data are processed under standard enterprise security controls. Access can be restricted, and every extracted field remains traceable to its source document. We can align with your specific security and compliance requirements as part of implementation.
Can we keep human control over what enters the ERP?
Yes. Exceptions and low-confidence results are always available for review before anything is written to the system of record. You decide the level of automation versus human oversight.
Implementation and Catalog
How long does it take to go live?
For the core use case — reading customer purchase orders, matching to catalog, and delivering clean drafts to the ERP — most teams see working results measured in days to a few weeks rather than months. The goal is a focused rollout that fits the workflow you already have.
What do you need from us to start?
A representative set of real purchase orders and access to (or a sample of) your item master / catalog. With those, we can show you concrete results on your own documents before any larger commitment.
Payments
What payment methods are available?
When self-service checkout is available, supported methods can include virtual accounts, e-wallets, QRIS, and convenience-store payments. Enterprise customers may instead use invoicing or another payment arrangement stated in their written commercial agreement.
When will we see the full amount and billing terms?
The applicable currency, taxes, billing schedule, service period, and total amount are stated in the proposal, order form, invoice, or enabled checkout before payment is requested.
What are the cancellation and refund terms?
Cancellation and refund terms are defined in the written proposal or commercial agreement for your purchase. Fees are generally non-refundable except where required by law or expressly agreed in writing.
Getting Started
How do we begin?
The simplest starting point is to send us a set of real documents from the last week or month. We process them and return the extracted and matched results so you can evaluate quality and fit directly.
Who is IngestX built for?
Primarily manufacturers and distributors that already run an ERP (or similar system of record) and still rely on people to re-key customer purchase orders that arrive in inconsistent formats.